Kasa app doesn't go to live view when doorbell button is pressed.

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Kasa app doesn't go to live view when doorbell button is pressed.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kasa app doesn't go to live view when doorbell button is pressed.
Kasa app doesn't go to live view when doorbell button is pressed.
2023-01-14 06:13:51
Model: KD110  
Hardware Version: V2
Firmware Version: 2,3,14

If I open the KASA app, I'm able to access the doorbell camera and interact with it. If someone approaches the doorbell I get notifications. The issue is once the doorbell button is pushed, the app doesn't go to live view (or whatever it's called) so that I can interact with the visitor. I have a Galaxy S21 running Android 13. I checked the settings and Android  is not putting the app to deep sleep. Does the doorbell need to be reset? Looking for some ideas to try. Thanks in advance!

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