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Not able to download Kasa Smart app

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Not able to download Kasa Smart app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Kozmo

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2023-02-07 17:23:51 - last edited 2023-02-07 18:44:43

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Registered: 2023-02-07

Not able to download Kasa Smart app

2023-02-07 17:23:51 - last edited 2023-02-07 18:44:43

I am not able to download the Kasa Smart app.

When I try from Google Play Store on my phone, the “install” button responds and the download indicator responds for just a second and then stops. Nothing is downloaded that I can see.

When I try from my PC with Chrome, there is a button “Install on more devices.” I click it and go through a selection process and get the message “Kasa Smart will be installed on your device soon.” Still nothing is installed.

What is the problem? How can I get it installed? / thanks, Kozmo

1 Accepted Solution

Riley_S

2023-02-07 17:41:11 - last edited 2023-02-07 18:44:43

Posts: 2687

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Registered: 2022-04-18

Re:Not able to download Kasa Smart app-Solution

2023-02-07 17:41:11 - last edited 2023-02-07 18:44:43

@Kozmo,

Sounds like you may be having an issue with your phone or google play store; start by restarting your phone to make sure that there isn't an easy fix for the issue.

I would also recommend double-checking that you have enough storage space on your phone.

It is definitely an issue on your phone/Googles side of the equation. Have you tried to see if you are able to download other apps? What about downloading the app on another of your devices.

New Release - Kasa KS240: Smart Ceiling Fan Control and Dimmer Switch

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Riley_S

2023-02-07 17:41:11 - last edited 2023-02-07 18:44:43

Posts: 2687

Helpful: 745

Solutions: 110

Stories: 31

Registered: 2022-04-18

Re:Not able to download Kasa Smart app-Solution

2023-02-07 17:41:11 - last edited 2023-02-07 18:44:43

@Kozmo,

Sounds like you may be having an issue with your phone or google play store; start by restarting your phone to make sure that there isn't an easy fix for the issue.

I would also recommend double-checking that you have enough storage space on your phone.

It is definitely an issue on your phone/Googles side of the equation. Have you tried to see if you are able to download other apps? What about downloading the app on another of your devices.

New Release - Kasa KS240: Smart Ceiling Fan Control and Dimmer Switch

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Not able to download Kasa Smart app

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