KL110 not reconnecting to network after change of internet provider

KL110 not reconnecting to network after change of internet provider

KL110 not reconnecting to network after change of internet provider
KL110 not reconnecting to network after change of internet provider
2023-03-22 15:38:17

KL110 Bulb will not reconnect to network after change of internet provider from Xfinity to Frontier Fiber.

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Re:KL110 not reconnecting to network after change of internet provider
2023-03-22 16:23:50

Hey @Addelliot69,

I will need to know a few extra things to understand what actually changed on your network:

 

- Do you know if the modem or router were exchanged when you swapped providers?

- Do you have any other Kasa Devices that were able to reconnect to the network?

- Even if it is using the same network name, if the router changed I would recommend performing a soft reset and configuring the Wi-Fi settings from the Kasa App.

- Have you seen any unexpected behaviors from other devices on your network?

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