Smart Plug HS103V5 will turn stereo ON, but not OFF

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Smart Plug HS103V5 will turn stereo ON, but not OFF

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart Plug HS103V5 will turn stereo ON, but not OFF
Smart Plug HS103V5 will turn stereo ON, but not OFF
2023-05-11 23:16:18
Model: HS103  
Hardware Version: V5
Firmware Version: ?

As my stereo is located in my garage, I want to have Alexa turn the music ON and OFF. HS103 works well to turn ON my music, but it DOES NOT turn the stereo OFF. I have tried two different plugs and have tested with incandescent bulbs. The only problem is turning the stereo OFF.

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Re:Smart Plug HS103V5 will turn stereo ON, but not OFF
2023-05-14 12:07:25

  @stoopid_mike It might be that the electronics in the stereo, once it is turned on, is interfering with the electronics in the plug. To test this you might try using a long extension cord to move the plug away from the stereo.

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Re:Smart Plug HS103V5 will turn stereo ON, but not OFF
2023-05-15 11:04:21

  @stoopid_mike 

 

Hello! Did the plug's status (ON/OFF) change when you try to control it? Try to change another device to connect the plug, see if it can be turned ON/OFF normally. 

 

Please ensure the device firmware and Kasa APP version are both updated. How to update firmware of Kasa smart devices

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