SOLVED: Unable to link to Alexa

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

SOLVED: Unable to link to Alexa

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
SOLVED: Unable to link to Alexa
SOLVED: Unable to link to Alexa
2023-05-30 16:05:08 - last edited 2023-05-30 16:37:38
Model: EP10  
Hardware Version: V1
Firmware Version: 1.0.5

Every time I try to link Kasa to Alexa, I get a file download "apple-app-site-association" and nothing else. I've tried it in both Chrome and Safari on my iPhone (iOS 16.5).

 

What am I doing wrong?

 

UPDATE: I disabled the link and relinked and all is working now.

  0      
  0      
#1
Options
1 Reply
Re:Unable to link to Alexa
2023-05-30 16:51:36

  @gibbyspub,

Where are you attempting to link your accounts from? YOu should be able to download the alexa skill from within the alexa app and login with your TP-Link ID. 

 

 

Your Kasa App should also have an option under 'Me' that will start the linking process from within the Kasa App

 

 

  0  
  0  
#2
Options