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Unscecured network is actually secure

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Unscecured network is actually secure

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unscecured network is actually secure
Unscecured network is actually secure
2023-06-06 17:56:12
Model: HS103  
Hardware Version:
Firmware Version:

The app says it cannot connect because my network is unsecured.  

 

I use a MAC list for security.   Only devices I register have access to the network.  It is secure.  You kindly provided the MAC on the smartplug and I registered it but then got the 'unsecured network' message. 

 

Is there a way around this or is the plug going to a landfill?

 

Thanks

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Re:Unscecured network is actually secure
2023-06-06 21:34:51

  @John_Doe2,

Unfortunately, 

Assuming that you have it set so your network does not require a password to connect, you will not be able to connect the device to that network.

All of our Smart devices require that they connect to a secured wireless network. You may see if you can enable a guest network on your router for just your smart devices.

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells
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#2
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Re:Unscecured network is actually secure
2023-06-07 04:40:49

" All of our Smart devices require that they connect to a secured wireless network. "

 

 

But I do have a secured wireless network.   

 

Someone made a poor, ill-informed decision.

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