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KP303 No Longer Connects To Wi-Fi After Firmware Update

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KP303 No Longer Connects To Wi-Fi After Firmware Update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KP303 No Longer Connects To Wi-Fi After Firmware Update
KP303 No Longer Connects To Wi-Fi After Firmware Update
2023-07-29 16:29:21 - last edited 2023-08-08 06:55:28
Model: KP303  
Hardware Version:
Firmware Version:

I downloaded the latest firmware for the KP303.  The KP303 is no longer connecting to Wi-Fi after the update.  I deleted the KP303 from the app and tried to set up the KP303 per the directions.  I unplugged and replugged the strip into the outlet.  I checked the app settings.  Nothing is working.  

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#1
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1 Accepted Solution
Re:KP303 No Longer Connects To Wi-Fi After Firmware Update-Solution
2023-08-03 13:38:40 - last edited 2023-08-08 06:55:28
I had to do a complete reset to get it to work. Thanks for the help.
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#3
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Re:KP303 No Longer Connects To Wi-Fi After Firmware Update
2023-08-01 06:19:56

  @bigski 

 

What's the current SYS led status of the KP303?

 

Did the firmware update complete? Do you remember the firmware version you were trying to update?

Please be aware that if the firmware upgrade is interrupted midway, such as by closing the app or cutting off power to the device, it may result in the device being bricked.

 

Try to factory reset the device, see if it helps. 

*How to reset KP303: Press and hold the control button (Any control button of the outlets will do) for 10 seconds.

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#2
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Re:KP303 No Longer Connects To Wi-Fi After Firmware Update-Solution
2023-08-03 13:38:40 - last edited 2023-08-08 06:55:28
I had to do a complete reset to get it to work. Thanks for the help.
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#3
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Re:KP303 No Longer Connects To Wi-Fi After Firmware Update
2023-08-08 06:55:48

  @bigski 

 

Thank you for your update, glad to know the problem is resolved!

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
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#4
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