Smart Home Community > Kasa Smart Plugs > Firmware update fails
< Kasa Smart Plugs

Firmware update fails

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Firmware update fails

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Firmware update fails
Firmware update fails
2023-08-14 12:32:57
Model: HS103  
Hardware Version: V5
Firmware Version: 1.0.8Th

The Kasa app identifies a firmware update for my smart plugs HS103.  But everytime I attempt to install the update it only downloads 2% of the update and then fails.

How should I proceed?

  0      
 
  0      
 
#1
Options
1 Reply
Re:Firmware update fails
2023-08-15 08:00:24

  @MaxFLL 

 

Which version are you trying to update? Please ensure your device can be controlled remotely (indicating stable connection with cloud server). 

 

Try to restart the plug by replugging it, wait until it reconnects then perform the update in the local network (connect your mobile device to the same WiFi network as the plug). 

 

Disable VPN if any, as well as the cellular data.

▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 351

Replies: 1

Related Articles
AX1500 firmware update fails
2770 0
Firmware update
627 0
firmware update
680 0
Firmware update
959 0
TL-PA4020P Firmware Update Fails
170 0
HS105 fails to update firmware
3789 0
About Us
Press
Copyright © TP-Link USA Corporation. All rights reserved.