I recently purchased 3 KASA KC420WS outdoor cameras (which I really like)

However, I just signed up for the cloud storage monthly plan so I can see what is attacking my chickens at night. I am having a hard time finding out how to review the footage overnight. I follow directions and it doesn't work. I go to activity center and it allows me to view 10 clips (I have many since my chickens that are removing) but when I try to view footage from the previous night, it asks me to "download" and it stops at 99%. It doesn't allow me to go back in the activity center past these clips. I thought by buying the cloud storage I have access to 30 days of footage?

How can I simply view what happened over night?

Thank you,

Bob