402c security camera solar panel

402c security camera solar panel

402c security camera solar panel
402c security camera solar panel
2024-07-02 02:06:41
Model: Tapo C402 KIT  
Hardware Version:
Firmware Version: 1.0.17

 

1. Fully charged battery

2. placed camera and panel out in direct sunlight for 4 hours.

3. SOLAR CHARGING DATA on the app. THERE IS NO POWER SUPPLY

4. Triple checked connections 

5. SOLAR CHARGING DATA enabled

6. NO DATA

7. ???????? WHAT NEXT1.0.17

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Screenshot 2024-07-01 at 18.58.29.jpegDownload
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Re:402c security camera solar panel
2024-07-02 23:58:55

  @Withered1 

 

I just got the same camera and am having the identical issue. I asked Technical Support and got the standard boilerplate response of check connections, etc.

 

Since the battery remains fully charged for two days, it would appear that the problem is in the app. It seems the Beta Solar Charging Data is not working as it should. 

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