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iOS widget not updating.

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iOS widget not updating.

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iOS widget not updating.
iOS widget not updating.
2024-07-15 00:57:41
Model: Deco BE85  
Hardware Version: V2
Firmware Version: Latest

I updated the iOS app but the widget never loads. New bug?  I am using the Deco BE85 and it's great so far. 
 

Thanks 

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Re:iOS widget not updating.
2024-07-15 18:34:54

Hey @Mudslideyo,

Thanks for the information. Can you provide a screenshot with the never-loading widget and the type of widget that you are adding? What iOS version are you using? What iPhone?

 

- Changes are being made on Apple's side of Widgets, but I do not believe Deco app widgets are affected, but our teams are working on a solution.

- Make Sure that your Phone's OS Version is up to date

- Try Restarting the Deco App and Your Phone

- Consider trying to reinstall the Deco App to see if there was a missing permission or setting. Logging into the Deco App with your TP-Link ID will allow you to see/change the previous settings available for your network

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