Hey @lawnmowerman,

I believe that the blinking green light is the 'reset' for the device - indicating that it has been done properly. After it is blinking, are you able to pair the chime with your doorbell? At what point does it fail?

The Kasa Chime will communicate directly with the doorbell using a lower frequency, so you should see if you can at least get the chime to pair with the chime in the same room.

However, since it does connect directly to the doorbell and not through your Wi-Fi, it is worth resetting the doorbell itself as this should reset anything that is preventing the chime from being paired/seen.

While doubtful it would have any impact; you could try syncing your Kasa devices to the Tapo app and seeing if it can be added through the Tapo interface, or on another phone. This would help eliminate your phone or app version being a potential factor.

Lastly, make sure that once paired, that Do-Not-Disturb Mode is disabled, as this will prevent the chime from ringing.

Hey  @lawnmowerman,

Have you tried to uninstall and reinstall the Tapo App, while also removing the associated data from your device? If your notifications are having trouble, normally a complete wipe of the app and its related settings will help since it requires the app to request the permissions again. You should also check the permissions as is, I believe that doorbell presses have their own notification category.

I mentioned previously that you can integrate your Kasa devices to the Tapo App or even set up your devices directly in the Tapo App. These do use different services, so you may have a different experience when using the Tapo App. It is worth attempting to at least integrate your Kasa devices since you can continue to use the Kasa app if it does not help.

As for the chime, if it isn't a failure of the app setup, I recommend getting in contact with our support team directly and pointing them towards this thread. They may have additional resources or can see if there is something wrong.