D225 Doorbell Issue
D225 Doorbell Issue

I recently installed my new Tapo D225 doorbell and hardwired it to my existing doorbell wiring but it does not seem to be charging. I checked the voltage on the wires feeding the doorbell and it is reading 18V. Any assistance would be greatly appreciated. Thanks
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Thank you for the kind words. Man, your post brought me right back to that frustration. I'm so glad you were able to avert it. It sure was frustrating.
The great news is now that you're past it, you're past it.
I appreciate your post. Thanks, again.
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Is anyone with a D225 Doorbell experiencing audio issues where a visitor speaks into the D225 and the voice sounds choppy and distorted? The video appears to be just fine. I tried an Android tablet, Android and iPhone with the same results.
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@AL-Taz-Lover How do you put it into "Always On" mode? I cant find this switch in the app.
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@Thorny77 How do you put the D225 doorbell into "Always On" mode? I cant find this switch in the app. Thanks!
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When you click on settings (little gear icon in upper right corner) it's the box directly below "Power Options". Mine says..."Always-On"
So, when I click on the gear icon I see:
Detection Power Options
Doorbell Always-On
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I replaced the D225 which resolved the issue.
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