KL400L5 - cannot turn off LED strip

KL400L5 - cannot turn off LED strip

KL400L5 - cannot turn off LED strip
KL400L5 - cannot turn off LED strip
3 weeks ago
Model: KL400L5  
Hardware Version: V1
Firmware Version: 1.0.10

Apologies it would not let me enter my model number into the model field.

 

My light strip no longer turns off. I can turn it on. Change the color, brightness, etc. but when I power off the light fades down and then fades up again in red.

 

i usually control this with Amazon Alexa and I get the same result. I've unlinked it and done a factory reset but no change. 

the only way to actually get no light from the strip is to unplug it.

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