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Kasa Smart Plug - Token Expired

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Kasa Smart Plug - Token Expired

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kasa Smart Plug - Token Expired
Kasa Smart Plug - Token Expired
2024-11-25 19:15:18

Hi

 

All of a sudden I cannot schedule my smart plug on the app. I see a black line at the bottome that reads "Token Expired". How to bring back the plug?

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Re:Kasa Smart Plug - Token Expired
2024-11-26 21:22:01

  @Angelb,

I would recommend starting by simply replugging the device; I would assume that the notification means that the device needs to refresh its connection to the cloud.

 

I would also recommend relogging into the Kasa app and checking for an update in case it is being caused by your app or login.

 

If both of those fail, you will want to do a soft reset of the device and go through the setup process again. With a soft reset (5sec compared to 10sec), only the network settings will be reset and you will only need to reconnect the device to your wi-fi. Your schedules and settings should remain with this mehod.

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