Tapo app crashes when pairing DL110 to H200 for chime
Repro steps
1) navigate to DL110 in Tapo app on iPhone
2) navigate to settings
3) tap doorbell settings
4) attempt to pair to H200 hub for added chime
FAILED: user is unable to pair DL110 to H200 hub due to Tapo app crashing.
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I have the same problem.
The app says "found it", then the device LED changes amber, then the app says "seraching for a wifi network", then the app screen goes black (crash), and then the android asking me to wait or close app.
The app must be fixed by TP link! I cannot use chime with this doorbell camera, garbage.
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Are the firmware on your doorlock and the hub both updated? Ensure the app is also updated.
If the same thing persist, we recommend contacting the technical support team for further assistance. Reproduce the problem and submit an app log within the Tapo app, this will be helpful in analyzing the case. How to get the log of Tapo app
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