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C402 Camera and hub

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C402 Camera and hub

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C402 Camera and hub
C402 Camera and hub
2025-04-28 15:21:36
Tags: #Connectivity
Model: Tapo C402 KIT  
Hardware Version:
Firmware Version:

Can the C402 be connected to a hub instead of directly to WiFi? Or is the only option to connect to WiFi?

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Re:C402 Camera and hub
2025-04-30 17:45:36 - last edited 2025-04-30 17:45:44

  @cwild1014,

The C402 is actually one of our Wi-Fi cameras and was not designed with the hub connection as its main connection method. It will connect to your normal Wi-Fi but if you have an H200 or an upcoming H500 - the camera can connect directly to the hub. This was added in a recent firmware update for the C402: 

Survey: Share Your Experience and Help Shape the Future of TP-Link Support How Does Your Smart Home Help You Save on Electricity? Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base
Contact Support or Join our Official Subreddits: r/tapo, r/tplink, r/omada_networks
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Re:C402 Camera and hub
2025-04-30 17:50:31

  @Riley_S Thank you! When will the H500 be available?

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Re:C402 Camera and hub
2025-05-01 20:51:21

  @cwild1014,

It is still on its way and is undergoing beta testing at this point - we should be able to expect the H500 in the coming months. We will have more information about its release soon!

Survey: Share Your Experience and Help Shape the Future of TP-Link Support How Does Your Smart Home Help You Save on Electricity? Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base
Contact Support or Join our Official Subreddits: r/tapo, r/tplink, r/omada_networks
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Re:C402 Camera and hub
2025-05-27 23:26:50

  @Riley_S Any updates on the H500 availability?

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Connectivity