C402 Camera and hub

C402 Camera and hub

C402 Camera and hub
C402 Camera and hub
2025-04-28 15:21:36
Tags: #Connectivity
Model: Tapo C402 KIT  
Hardware Version:
Firmware Version:

Can the C402 be connected to a hub instead of directly to WiFi? Or is the only option to connect to WiFi?

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#1
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4 Reply
Re:C402 Camera and hub
2025-04-30 17:45:36 - last edited 2025-04-30 17:45:44

  @cwild1014,

The C402 is actually one of our Wi-Fi cameras and was not designed with the hub connection as its main connection method. It will connect to your normal Wi-Fi but if you have an H200 or an upcoming H500 - the camera can connect directly to the hub. This was added in a recent firmware update for the C402: 

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#2
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Re:C402 Camera and hub
2025-04-30 17:50:31

  @Riley_S Thank you! When will the H500 be available?

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Re:C402 Camera and hub
2025-05-01 20:51:21

  @cwild1014,

It is still on its way and is undergoing beta testing at this point - we should be able to expect the H500 in the coming months. We will have more information about its release soon!

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#4
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Re:C402 Camera and hub
2025-05-27 23:26:50

  @Riley_S Any updates on the H500 availability?

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#5
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