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RV30 MAX Plus Dust Bin reporting not closed (Light continues to blink)

RV30 MAX Plus Dust Bin reporting not closed (Light continues to blink)

RV30 MAX Plus Dust Bin reporting not closed (Light continues to blink)
RV30 MAX Plus Dust Bin reporting not closed (Light continues to blink)
2025-05-02 14:53:43
Tags: #Auto-Emptying Dock
Model: Tapo RV10  
Hardware Version: V1
Firmware Version: 1.2.3 Build 250411 Rel.094615

After updating to 1.2.3 Build 250411 Rel.094615, the Dust Bin continually reports that the bin is not closed and the dust collection will not function.  The light on the dustbin continues to blink

 

This started happening ONLY after the firmware update.

 

Please note that the device had been off for approximately a month since I was out of the country, and upon returning home and turning on the device, the update was processed.

 

I have removed the bag, replaced it, and have used compressed air to blow out the inside of the bin - all with no success in getting this error condition to turn off.   I have also unplugged the dustbin and it remains after turning it back on.

 

Sorry but I had to select RV10 as the device from the drop down since RV30 Max Plus is not showing as an option.

Thomas C (TC) Murphy Park City, Montana USA
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4 Reply
Re:RV30 MAX Plus Dust Bin reporting not closed (Light continues to blink)
2025-05-18 19:38:54

  @TC_In_Montana 

 

did you ever get a response or get this fixed?

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Re:RV30 MAX Plus Dust Bin reporting not closed (Light continues to blink)
2025-05-18 20:01:35

  @Jessica60 

 

No response, no acknowledgement. 

 

 

Thomas C (TC) Murphy Park City, Montana USA
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Re:RV30 MAX Plus Dust Bin reporting not closed (Light continues to blink)
2025-06-24 15:14:24 - last edited 2025-06-24 15:15:19

  @TC_In_Montana 

 

Having the same exact issue.  Noticed the light started flashing on the dust bin or base unit of the vacuum.  New dust bag, everything cleaned, but light flashing and auto and manual collection will not function.

 

Noticed the issue started maybe a few weeks or so ago.  

 

Have contacted support who had to escalate.  Will keep the thread informed.

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#4
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Re:RV30 MAX Plus Dust Bin reporting not closed (Light continues to blink)
2025-07-30 03:24:23

  @TC_In_Montana  @TCscion  @Jessica60 

 

Is the error 'Dustbag isn't installed'? Here are a few things you can try:

1. Reinstall the dustbag and make sure you hear a clear click sound when the dustbag is snapped in place.

2. Make sure to use an original dustbag from TP-Link official.

3. Try a new dustbag.

4. Restart the dock: power off the dock, wait for a while, and power it back on.

 

If the error persists, contact the support team for warranty assistance.

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