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Scheduling just not working as expected

Scheduling just not working as expected

Scheduling just not working as expected
Scheduling just not working as expected
3 weeks ago - last edited 3 weeks ago
Model: Tapo RV10  
Hardware Version: V1
Firmware Version: Latest

Hi there:

 

I set up a schedule for my RV20 Max: every Mon, Wed, and Fri, clean the hallway, the kitchen, and the living room (in that order) at 7:30am. This past Mon, it cleaned the living room, then docked. So, I deleted that schedule, and recreated it, making sure there was no conflict with the quiet hours. Same thing this AM; cleaned the living room, then docked.

 

Is this a known issue? Am I missing something (maybe not so) obvious?

 

Thanks

 

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#1
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2 Reply
Re:Scheduling just not working as expected
3 weeks ago

  @shmengie,

Can you go check your 'Reports'? If there was something that happened, like losing its position or needing to charge it should appear in the app.

Is the vacuum able to complete a similar clean if started manually, rather than from a scheduled clean?

When the vacuum finishes the living room, does it go directly back to the dock, or does it wander around or go towards the next room first?

 

I think that you have everything correctly configured, the only difference between yours and mine is that you have an added Custom Clean for mopping. Due to having to monitor and add water, I only have it set to vacuum on a schedule.

 

Does your living room have carpet compared to hardwood? Maybe the addition of a scheduled mopping is interfering - as if it is looking for its mop to be added/removed before continuing?

 

Lastly, I would check the path of the vacuum. If it has to go through a tight area, or trys to magically pass through a mirror, it may fail to find the next room and just head back to the dock. 

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#2
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Re:Scheduling just not working as expected
3 weeks ago

  @Riley_S 

 

Wow, thanks for taking the time for that detailed reply!

 

I see in the report that the side brush was/is(?) stuck. I've never seen the side brush *not* spinning. But, maybe that's it...

 

I just ran the same routine manually; worked like a champ! I guess I'll see what happens Fri AM.

 

BTW, even though that screenshot shows the mopping icon, I do/did not have the mop head installed, so it ran as a straight-up vacuum job. I did change it, though, to no-mop (the icon now has the "no" diagonal line through it. Don't really think that's the issue, though).

 

Thanks again! I'll post the results on Fri.

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