Network unstable

Network unstable

Network unstable
Network unstable
2025-09-04 23:11:49

My Tapo robot says network unstable yet everything else reliant on WiFi in house  works fine. Done the restart with holding power button down more than twenty seconds yet when restarted still network unstable. What can I do to troubleshoot 

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Re:Network unstable
2025-09-05 09:42:21 - last edited 2025-09-05 09:42:48

  @Nanocti 

 

What's the model, hardware, and firmware version of your Tapo robot vacuum? Ensure device's firmware is up-to-date. How to update the firmware of the Tapo devices on the Tapo App

 

Check the signal strength of the vacuum, such problem may occur if the signal is too weak. How to check and improve the network connection stability of Tapo smart devices 

 

Do you see the error while your phone is on the local wifi -- the same network as the vacuum? *To avoid network switching and interference, turn off cellular data and VPN (if any) during the test.

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Re:Network unstable
2025-09-13 00:02:26

  @Nanocti I was having a lot of problems with mine, it would read a -40 SNR (strong signal) but kept dropping after a few seconds and reconnecting over and over again.  The fix was orienting one of the WIFI access point's antennas completely horizontal.  Give that a shot and see if it helps in your situation.  My guess (maybe tp-link can confirm) is that the RV30 Max Plus has a WIFI antenna that doesn't play well with vertically oriented AP's, especially if the AP is ~3-5 feet above the unit when close up.

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