RV30 Max Plus pulling two IP addresses via DHCP
Question for TP-link -- Why is the RV30 Max Plus pulling two IP addresses? It looks like you've got two active DHCP clients running on the vacuum and each is requesting an IP address from the same MAC address.
From DHCP logs:
Client 1:
Hostname (12), length 16: "AutoPack_Sweeper"
Vendor-Class (60), length 38: "dhcpcd-9.4.1:Linux-4.9.84:armv7l:SStar"
Client 2:
Hostname (12), length 13: "RV30_Max_Plus"
Vendor-Class (60), length 12: "udhcp 1.35.0"
Also, FYI your forum, new thread, model drop down doesn't have anything newer than an RV10 in the list.
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For your case, i recommend reaching out to the support team for assistance directly. Send an email to forumsupport.usa@tp-link.com with the following information:
Subject: [Forum Escalation][ID 841342] RV30 Max Plus pulling two IP addresses via DHCP
Forum Nickname: [User Provided]
Thread URL: https://community.tp-link.com/us/smart-home/threads/topic/841342
Model&Version: [User Provided]
Description: [User Provided]
Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]
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Did you factory reset the device? Have a try! Reset and restart are fixes for most of the abnormalities after all.
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Same thing here. In my main network, only static DHCP leases are allowed, hence I can't add both the dock and the robot. Emailed support.ua@tp-link.com (I have an EU version). Let's see.
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can confirm this is happening with my rv 30 max plus, two ip address (alternating between both from time to time) Rv30 and autopack sweeper.
No point resetting as this seems to be something to do with the robot's system software.
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Kaizoku wrote
can confirm this is happening with my rv 30 max plus, two ip address (alternating between both from time to time) Rv30 and autopack sweeper.
No point resetting as this seems to be something to do with the robot's system software.
Reset should do the trick. If it doesn't work, contact our forum support (forumsupport.usa@tp-link.com) for further investigation.
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