Tapo C402 Solar Panel

Tapo C402 Solar Panel

Tapo C402 Solar Panel
Tapo C402 Solar Panel
2 weeks ago

I ordered 3 Tapo C402 Solar Powered Outdoor Cameras. Overall am happy with the quality for the price. BUT....One of the three solar panels will not charge the cameras. I verified this by switching solar panels. I contacted Tapo for a replacement but it's just been back and forth emails asking for pictures, and the latest email telling me the camera is charging even though I know this to be untrue. So I'm wondering has anyone ever had the alleged one year warranty honored? 

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Re:Tapo C402 Solar Panel
Sunday

  @DebEb 

 

We recommend continuing to communicate with the support team, you may point out some key information that might have been missed and raise your requests. There may have been some miscommunication that resulted in misunderstandings or overlooked information. Please continue your discussions with support, or consider requesting an escalation of the case.

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