Smart Home Community > Tapo Robot Vacuums > RV30 Max Plus can't find charging station and won't auto clean
< Tapo Robot Vacuums

RV30 Max Plus can't find charging station and won't auto clean

RV30 Max Plus can't find charging station and won't auto clean

RV30 Max Plus can't find charging station and won't auto clean
RV30 Max Plus can't find charging station and won't auto clean
2025-11-02 17:50:07
Tags: #Auto-Emptying Dock #Navigation

I've been using this robot vac with no issues for a couple months. Suddenly, it stopped being able to find the charging station. Everything is plugged in and turned on. I have cleaned all the sensors. 

 

When I manually put it on the charging station, it charges just fine. 

 

However, it will not do the dust cleaning, I think because it still doesn't recognize that it's on ghe charging station.

 

I would really love to not have to recreate my maps, they are large and complex. 

 

 

  0      
 
  0      
 
#1
Options
2 Reply
Re:RV30 Max Plus can't find charging station and won't auto clean
3 weeks ago

  @curtdusoleil 

 

To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information:

 

Subject: [Forum Escalation][ID 846866] RV30 Max Plus can't find charging station and won't auto clean

Forum Nickname: curtdusoleil

Thread URL: https://community.tp-link.com/us/smart-home/forum/topic/846866

Model&Version: 

Description: [User Provided]

Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]

 

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the cause.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#2
Options
Re:RV30 Max Plus can't find charging station and won't auto clean
2 weeks ago

  @curtdusoleil 

 

The latest firmware 1.3.2 Build 251022 of the RV30 Max Plus includes relevant modifications for similar issues like yours. Please update your device and monitor its performance.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#3
Options

Information

Helpful: 0

Views: 109

Replies: 2

Tags

Auto-Emptying Dock Navigation
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.