RV30 Max Plus can't find charging station and won't auto clean

RV30 Max Plus can't find charging station and won't auto clean

RV30 Max Plus can't find charging station and won't auto clean
RV30 Max Plus can't find charging station and won't auto clean
2025-11-02 17:50:07

I've been using this robot vac with no issues for a couple months. Suddenly, it stopped being able to find the charging station. Everything is plugged in and turned on. I have cleaned all the sensors. 

 

When I manually put it on the charging station, it charges just fine. 

 

However, it will not do the dust cleaning, I think because it still doesn't recognize that it's on ghe charging station.

 

I would really love to not have to recreate my maps, they are large and complex. 

 

 

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Re:RV30 Max Plus can't find charging station and won't auto clean
2025-11-14 08:20:23

  @curtdusoleil 

 

To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information:

 

Subject: [Forum Escalation][ID 846866] RV30 Max Plus can't find charging station and won't auto clean

Forum Nickname: curtdusoleil

Thread URL: https://community.tp-link.com/us/smart-home/forum/topic/846866

Model&Version: 

Description: [User Provided]

Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]

 

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the cause.

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Re:RV30 Max Plus can't find charging station and won't auto clean
2025-11-18 02:09:43

  @curtdusoleil 

 

The latest firmware 1.3.2 Build 251022 of the RV30 Max Plus includes relevant modifications for similar issues like yours. Please update your device and monitor its performance.

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