All Tapo devices went offline last night.

All Tapo devices went offline last night.

All Tapo devices went offline last night.
All Tapo devices went offline last night.
2025-11-11 02:06:53
Model: Tapo C425  
Hardware Version:
Firmware Version:

Woke up this morning to all my Tapo cameras & light switches showing as offline. 

 

I’m not at that house atm but all other WiFi enabled devices (thermostat, smart lock & smart garage door opener) all still work so the WiFi isn’t down.

 

What’s odd is I have 2 Kasa cameras at another location (where I’m currently at) and 1 of those Kasa cameras is also “offline” as of this morning. I restarted router & unplugged camera here to see if that would help but didn’t change anything on the offline Kasa camera.

 

 

Also just to note: I had a neighbor come by to check on everything since I’m away, there was no break in or power outage or anything like that, which I figured given my other WiFi connected devices (like my Nest) still worked. So it’s just my TP Link devices that are the issue. 

 

36d4894afe964ae682cb278063502699

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Re:All Tapo devices went offline last night.
2025-11-13 09:06:53

  @LGL200 

 

If the router can be restarted remotely, you can try to do it, see if that helps.

 

Do you have other types of Tapo devices? Are they still online? If the problem remains after restarting the router, then i think you will need to reach out to the support team for help after you get back home. There isn't much that can be done remotely. Contact Technical Support

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