Tapo T100 sensors are not registering any event
I have 3 sensors and all three sensors stopped logging events after 11:55pm 11/14/25.
Automation dont work and even no detection automation dont work.
Such an inconvenience. It seems like other people had this same issue. I have already reset the hub and the sensors and the automations. Not helping.
tapo- Please fix this issue.
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I went out of town over the weekend and coming back home I noticed the same thing. Although the very last event for us was on 11/15.
Haven't changed anything and everything up until that point has been fine, so I'm curious if this is a tapo/device issue (or something to that effect)
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I am having the same issue.
All the smart buttons and the motion sensors automation stopped working.
motion events and tapping the buttons simply not registering or triggering automation.
tapo needs to fix it.
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This has to be a bug in the code. Even now its not fixed. It's most likely a bug that gets reset every morning.
@tapo, please address this ASAP. This is a huge inconvenience.
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Hello everyone, to assist and streamline the identification of the behavior, we recommend reaching out to our support team for assistance directly.
You can send an email to forumsupport.usa@tp-link.com with the following information:
Subject: [Forum Escalation][ID 848236] Tapo T100 sensors are not registering any event
Forum Nickname: [User Provided]
Thread URL: https://community.tp-link.com/us/smart-home/forum/topic/848236
Model&Version: [User Provided]
Description: [User Provided]
Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]
For example:
1. Screenshots of the device page of the sensor and the hub.
2. The exact date and time when the sensor was last triggered, and the MAC address of this sensor.
3. Your current timezone
Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the cause.
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Same exact issue for me, including the timing. Mine are now working again.
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Mine as well. I cant seem to pinpoint at what time it stops working and what time it starts back up.
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All my sensor not working at the same time(yesterday.11/16). And never coming back to normal.
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i sent that over. Please let me know once it's resolved or if you need more info from me. It seems like a lot of people are having the same issue.
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