DL100 Battery Drain
DL100 Battery Drain
My DL100 has drained a brand new set of batteries in just a couple of weeks. Any recommendations for a different type or great brand that will last longer? I am going to go broke buying batteries at this rate
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@Wayne-TP Will send DM.
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sroza1 wrote
I have an open case, and I was told that even though your ad claims 7 months for the included batteries or 10 months on BLE, that what your advertising *really* meant was "install expensive lithium batteries to get 7-10 months". I have followed their advice and installed lithium batteries, but do you not see a huge disconnect between stated battery life and actually requiring lithium batteries to get more than one month of life out of them?
Following a discussion with our support team, i need to clarify that the Tapo smart door lock doesn't have a mandatory requirement to use lithium batteries. In fact, the original batteries included with the Tapo DL100 are alkaline.
When using alkaline battery, it’s worth noting that it may experience reduced performance in low‑temperature environments, a point also mentioned on our official website.
Battery life can vary significantly depending on quality, so using a reputable, high‑quality brand is recommended.
In your situation, as the original batteries were used from the start, the issue could be attributed to variations in battery quality or other contributing factors, though no firm conclusion can be drawn at this stage. If you're willing, i would suggest reporting details to the support team so that they can conduct a thorough investigation to identify the cause.
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Wayne, say what you want, but I and others are getting similar results as seen here and on reddit. Your original batteries didn't last and neither did 2 full sets of batteries that I've used for years and have a generally good feel for quality.
I live in California. I do not live in a cold weather zone. You can report back to support if you like. While I'm frustrated with your marketing copy not really matching reality, I have a solution. It is a solution that probably costs $8-10 more than I expected it to, but it's a solution nonetheless. So I see no need to invest more time. You should really just advise folks to utilize lithium batteries. They won't be satisfied with alkaline batteries.
Ftr, the lock still reports 100 % so lithium batteries take it from -3.5% per day drain to some fraction.
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