Tapo H500 Smart Base Network Unsarabke

Tapo H500 Smart Base Network Unsarabke

Tapo H500 Smart Base Network Unsarabke
Tapo H500 Smart Base Network Unsarabke
a week ago

I have a H500 Homebase with C220 cameras attached to it.  When I try to share either the homebase, or the cameras individually I get a network unstable try again later message.  The router is right nest to the homebase, and o e of the cameras is within five feet.  The 2.4 on the router is set to channel 11.  What am I doing  wrong.  How do o get it to share.  TIA

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Re:Tapo H500 Smart Base Network Unsarabke
Thursday

  @Foley1047 

 

Please ensure your devices have the latest firmware. Keep the Tapo app updated as well. How to update the firmware of the Tapo devices on the Tapo App

 

Try to restart the hub and the router, see if it helps.

 

If the issue persists, please contact our support team for further investigation. In addition to case details, it would be helpful if you could submit a log from the app after reproducing the issue, as this will aid in diagnosis. How to get the log of Tapo app

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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