"Device Unreachable"

"Device Unreachable"

"Device Unreachable"
"Device Unreachable"
2025-12-09 16:21:26
Model: HS103  
Hardware Version:
Firmware Version:

12-09-25.  I've had Kasa smart plugs for a couple years. And tho I am not a computer genius I have been able to figure out how to get them set up with the App. Everything was just fine for a long time but now I have two separate issues.

 

1...... One plug that I have set up on a timer for Christmas tree lights, is now "UNreachable" and I don't know how to make it reachable again.

 

2.  I'm trying to add another plug and while it looks like I'm doing it right.... it won't connect. I've watched the videos etc.  Last week I was able to set up another Outdoor Plug (after several tries) but I just can't seem to get the new plug connected. I've changed the Wifi connection to the Kasa network that shows and it won't work!  I'm ready to order a new different brand from Amazon!  :-)

 

Thanks

Mary

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Re:"Device Unreachable"
2025-12-12 09:30:32

  @mmhrpt 

 

'Device Unreachable' usually indicates the device is offline. Have you changed your WiFi settings lately? That might be a reason why the device disconnects. If nothing has been changed, you can try to power cycle the smart plug and your router, see if this device can reconnect successfully. If not, then I would recommend resetting and reconfiguring this device. How to factory reset the Kasa smart plug

 

For any issues you encounter during configuration, refer to the troubleshooting suggestions here. What should I do if I fail to configure the Kasa device?

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