RV30 Max Plus suddenly won't clean 1 room, defaults to clean whole house
RV30 Max Plus suddenly won't clean 1 room, defaults to clean whole house
January 7, 2026
The unit was working well before today. Today I told it to vacuum 1 room and it started cleaning the whole house. I stopped it and told it to return to dock. It did not return to dock. I picked it up and put it on the dock.
I turned it off. I turned it on. I tried again - it would not clean 1 room, it started cleaning the whole house again.
I did a soft reset of the vacuum. I restarted my phone. I confirmed the vacuum firmware is up to date. I confirmed my app is up to date.
I can see the vacuum in the app. The vacuum is connected to my home wifi with a strong signal. I can start and stop the vacuum with the app on my phone. But it will not clean the room I choose - it keeps defaulting to clean the whole house. And it will not return to dock when I press that button in the app.
I have never had any problems with this vacuum. It always works well. I have had this vacuum since April 2025 - it is still under warranty.
What can I do? I've tried everything I can think of. Why will it no longer follow instructions? I thought of uninstalling the app but I don't want to start all over with creating the house map again unless that's the only solution.
Please advise.
Thank you!
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@rayknyc I got the update overnight as well. Just tested it and the issue is fixed! Thanks everybody!
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Wow, that's amazing! I am so impressed that they fixed it so fast. Thanks for letting us know about the update to the app - I had to manually update it and it works! Thank you all for your participation in reporting this problem.
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Same issue with the vacuum not cleaning rooms as specified and instead defaulting to cleaning the entire map. I will try to update the app and see if that helps.
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Hello everyone, the issue reported in this thread has been resolved in the latest app release, version 3.16.184. This affects Android users only.
The update is currently being rolled out in phases. If you don’t see it yet in the Google Play Store, please wait patiently as it will be gradually released to all users.
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