@yusely1 

Can you share more details? For example, the version of the Kasa app, model and operation system version of the phone.

Try to delete and reinstall the app. Do a test on another phone.

If there is a replicated issue, can you share a screen recording of the problem here? Videos cannot be posted in the community directly. You can upload videos to your personal cloud drive or video websites like YouTube, then send the link here.