Vacuum Fails to Complete Cleaning Cycle, Notifies Finished
PROBLEM
My RV20 Max usually fails to complete a cleaning cycle, and yet sends a notification indicating that cleaning is complete. Today it cleaned 6 of 9 selected rooms, and then went "home" with 67% of the battery charge remaining. When I instruct it to clean the entire house, it often exhibits similar behavior (it's easy to tell because the dust bin is almost empty).
MAP
The house map it is using appears to be neat and accurate. When the robot is operating, the image of this map fills in with the path of the robot; all seems to be correct.
QUESTION
How can I get the robot to perform the indicated cleaning cycle in its entirety?
Clean the LiDAR sensor and check whether the front bumper gets stuck.
If the problem still exists, send an email to forumsupport.usa@tp-link.com for further investigation. You may include the following contents in the email:
Subject: [Forum Escalation][ID 854896] RV20 Max Fails to Complete Cleaning Cycle, Notifies Finished
Forum Nickname: GoatHerder
Thread URL: https://community.tp-link.com/us/smart-home/forum/topic/854896
Product Info (Model, Hardware&Firmware Versions, Mac address, etc): [User Provided]
Description: [User Provided]
Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]