DL100 Battery Change
I just changed the batteries in my DL100 lock and now it won't turn on, I tried multiple different batteries and resetting. The power bank USB c backup method works but as soon as you unplug the power bank, it turns right back off.
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What battery did you use? Please share some pictures here or the purchase link. How are the batteries installed? Can you share a picture here?
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@Wayne-TP I used regular energizer AAs and ensured I put them in the correct way about 4 times.
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For your case, we recommend sending an email to forumsupport.usa@tp-link.com for further assistance. You may include the following information in the email for better follow-up:
Subject: [Forum Escalation][ID 855394] DL100 cannot power on after changing new batteries
Forum Nickname: Sheldonbush14
Thread URL: https://community.tp-link.com/us/smart-home/forum/topic/855394
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