KP401 will not setup

KP401 will not setup

KP401 will not setup
KP401 will not setup
Saturday
Model: KP400   Kasa  
Hardware Version:
Firmware Version:

I have tried everything in the troubleshooting site but the outdoor plug will not connect.   Reset my router, reset the phone , have it on the 2.4 network, have phone, router, and device sitting next to eachother.  tried for hours.   

 

HELP

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