Wapoints
The default waypoint is constantly drifting off from its original position. I've used the calibration, rebooted the camera. It works after doing those things, then I will check it later and it's messed up again. Is there a solution?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello,
Welcome to the community, and thank you for raising this issue.
As a first step, we kindly recommend opening the Tapo app to check whether your camera is running the latest firmware version: How to update the firmware of the Tapo&Kasa devices on the Tapo App
If an update is available, please update the firmware and then reconfigure the camera, including setting the waypoint again, to see whether the behavior improves.
If the waypoint continues to drift after updating and reconfiguration, we suggest contacting TP‑Link Technical Support for further assistance. Our support team will be able to review your specific setup in more detail and help determine the appropriate next steps.
Best Regards.
- Copy Link
- Report Inappropriate Content
Thanks for the reply. The firmware is up to date. I've checked firmware updates before, camera still drifts. I've rebooted, ran the calibration, updated firmware and camera still drifts.
- Copy Link
- Report Inappropriate Content
Hi，
If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.
Best Regards.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 96
Replies: 3
Voters 0
No one has voted for it yet.