C260 not using H.264

C260 not using H.264

C260 not using H.264
C260 not using H.264
2 weeks ago
Model: Tapo C260  
Hardware Version: V1
Firmware Version: 1.1.12

Hi,

I'm trying to use the Tapo C260 at 4K resolution, and I need H.264 encoding, which is what the camera lists in the specs.  However the encoding is H.265.  How can I fix this?  I am accessing the stream with a local NVR.

 

Thanks

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Re:C260 not using H.264
a week ago

  @js42 

Hello,

Thank you for your post and for sharing the details of your setup. To ensure this is handled accurately and efficiently, we recommend that you contact TP‑Link Technical Support directly for further assistance.

 

You can reach TP‑Link Support through the official support channels for your region: Contact Technical support

Best Regards

 

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