Selecting a Preferred Band or Satellite Node for Devices

Please Note: The "Select Preferred Band or Satellite Node" menu option will only appear if all Deco devices on the network support the feature. Some Deco models have already added this feature, while others will receive it via a firmware update. The firmware update will normally be version 1.6.0 or higher.

We recommend checking for firmware updates regularly, as additional models are receiving the feature each week. 

 

Cuurently Supported Models as of 4/27: Deco M4 v4, Deco M5, Deco X55v1, Deco X50v1, X50-PoE, XE75 v1, XE5300 V1, and All Deco BE Models

 

By default, your Deco devices will automatically select the best band and satellite node for each device’s connection. However, with the latest firmware update, you can manually select a preferred band or satellite node for your devices. We know this has been a highly requested feature, and we are glad to finally see this feature become accessible to more and more users.

This can be useful if you have a specific need, such as ensuring that a device always connects to the 5GHz band for better performance or if you want to avoid connecting a device to a particular satellite node for some reason.

• Improve Performance: If you have a device that supports the 5GHz band, you can manually select it to connect to the 5GHz band for better performance.
• Avoid Interference: If you have a device that is sensitive to interference, you can manually select it to connect to a specific satellite node that is less likely to be affected by interference.
• Conserve Battery Life: If you have a device that has a limited battery life, you can manually select it to connect to a satellite node that is closer to it, so that it does not have to use as much power to connect to the network.

 

How To Select Band or Node Preference Through the Deco App:

 

Step 1: On the Deco app, please click on “Online Clients” 

Tap the device you want to make changes to either the node it connects to or the frequency it uses.

 

*If you have previously changed these settings and your device cannot connect to the network, you may find the device listed in your list of offline devices.

 

 

 

 

 

Step 2: Click on "Connection Preference" in the List of Options that Appears

If the option does not appear, please verify that each of your Deco nodes is compatible with the feature and up-to-date. All Deco Nodes must be using a compatible firmware; please check your firmware version and read the patch notes for your models to see if the feature was recently added.

 

 

 

 

Step 3:

Under the Preferred Deco Menu:

You may allow the device to automatically use the connection that provides the fastest speed, or you may select one of your existing nodes.

 

Under the Preferred Wi-Fi Band Menu:

You may choose which band you would prefer the device to use for its connection

 

 

 

 

WARNING: Using These Settings will Force the Connection to That Node/Band and only that Node/Band. In the event, the device does not support the selected Wi-Fi band or is out of range, the device WILL NOT be able to connect to the network using other bands or nodes. If the deco node that you have selected disconnects from the network, your device WILL NOT be able to connect to the network.

 

 

 

 

Guided Walkthroughs:

 

   

 

Frequently Asked Questions:

 

My Device Can No Longer Connect to the Network, What Should I Do?

For Band Preferences - Please First Ensure that Your Device Supports the Frequency You Are Trying to Set and that the device is within the range of the selected band.

As a Reminder: 2.4Ghz Frequencies have the highest range and are less affected by walls and objects. 5GHz and 6GHz Networks have much shorter ranges and are more likely to struggle with physical interference, such as walls or appliances.

 

For Node Preferences - Please Ensure that all Decos are properly connected and communicating with your network. If the Deco satellite nodes are properly connected, please navigate to the device in the list of offline devices and set both options back to "Auto"

 

My Device Can No Longer Connect To The Network,  How Can I Reset or Change the Settings?

After Selecting a Preferred Deco or Wi-Fi Band, you are able to change the settings whether or not the device is connected to the network. You may find the device in the list of offline devices, where you may make changes to this setting.

 

 

When Will 'X' Receive a Firmware Update to Support the Features?

We do not know what models are set to receive the feature, or can we give any timelines for an expected release. The features and firmware is being rolled out gradually to models each week as it is developed. We will try to provide updates to the community when we notice popular models receiving the feature. Please Check your Product Page for the Most Recent Available Firmware, as the patch notes will state that the feature has been added.