Not Smart Enough
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Not Smart Enough
Model : HS200
Hardware Version :
Firmware Version :
ISP :
Had 7 new wall switches installed last week. None are being discovered by phone or Alexa. Most are showing up as TP-Link Smart Switch in my internet but none will connect. Had one prior that works fine. Also have wemo plugs, working fine. All blinking green/amber. Have reset switch (lower right) and then reset lower left for factory on 2 of them, hoping that would fix things. doesn't. Keep getting 'not connected to internet' msg. Router is Netgear 6700, phone is Samsung 7, Am using windows 7 on laptop, my wi-fi on phone shows lots of smart switches but shows 'internet not available'.
I stand next to the switch with my phone and it never waivers, won't discover.
help?
Hardware Version :
Firmware Version :
ISP :
Had 7 new wall switches installed last week. None are being discovered by phone or Alexa. Most are showing up as TP-Link Smart Switch in my internet but none will connect. Had one prior that works fine. Also have wemo plugs, working fine. All blinking green/amber. Have reset switch (lower right) and then reset lower left for factory on 2 of them, hoping that would fix things. doesn't. Keep getting 'not connected to internet' msg. Router is Netgear 6700, phone is Samsung 7, Am using windows 7 on laptop, my wi-fi on phone shows lots of smart switches but shows 'internet not available'.
I stand next to the switch with my phone and it never waivers, won't discover.
help?