Apple Homekit Support
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Hi,
I just bought and set up a HS105 smart plug. It works great with my Amazon Dot and Alexa. I'm trying to additional to my Apple Homekit controls and can't figure out how to do it.
Any help would be appreciated.
Thanks,
Mike in NYC
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So support was cancelled today. Sorry, but I will never buy another product from them — ever.
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Well Carl, I wish you good luck in the future, but a company that leaves their support team looking foolish due unfullfilled/abandoned commitments needs some serious self reflection. Ignoring an entire loyal group (some might say fanatics) of Apple users is just short sighted and lazy.
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In the simplest form you have a point, but we all know nothing ever that black and white. Sometimes its as simple as hardware not being compatible and others its as complex and making the software work well with 3rd parties. We don't have specifics as to why the project was canceled for the HS105, but its likely more grey area and involved that simply not wanting to provide the functionality to our customers. Also we are not saying HomeKit compatiblity is completely dead either. There are chances that it may be available in the future. If that ever does happen we will let our users know.
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You guys also deleted my posts, SOOOOOO lame. You make a promise that led to me spending $400 on your products, then you break that promise, then you DELETE MY POSTS THAT WERE CRITICAL OF YOU!?!?!
That's just cowardly.
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