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Smart Plug Schedule Gone, Time Not Sync

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Smart Plug Schedule Gone, Time Not Sync

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart Plug Schedule Gone, Time Not Sync
Smart Plug Schedule Gone, Time Not Sync
2019-03-29 12:51:05
Model: HS100  
Hardware Version: V2
Firmware Version: 1.5.1

Had a power outage and when the power came back, noticed the smart plugs (4) weren't coming on.  Looked at the schedule for each through the iOS app and the schedules had been cleared.  I went to enter the schedule and when I went to save, wouldn't save, get the message "time not sync".  Can't seem to find information on this error - suggestions?

 

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#1
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3 Reply
Re:Smart Plug Schedule Gone, Time Not Sync
2019-03-29 17:31:22

@kddonath 

 

Unplugging the smart plug and plugging them back in should get them working. With sudden power outages it may cause issues such as the one you described and others like the plug not syncing back to the cloud.

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#2
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Re:Smart Plug Schedule Gone, Time Not Sync
2019-09-30 23:16:52
Unplugging and plugging back in did not solve time sync issues
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#3
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Re:Smart Plug Schedule Gone, Time Not Sync
2019-10-01 19:51:31

@Ayrshireman 

 

Is Location active on that phone?

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#4
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Replies: 3

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