Hs100 not re-connecting to dot

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Hs100 not re-connecting to dot

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hs100 not re-connecting to dot
Hs100 not re-connecting to dot
2019-04-02 03:44:18
Model: HS100  
Hardware Version:
Firmware Version: 1.5.4

Re-set my router an unable to get plug to re-connecting to dot. I have two of these plugs and the other connected fine the other won't.

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Re:Hs100 not re-connecting to dot
2019-04-02 20:10:13

@TroySpellman 

 

Remote control has to be enabled/working in order for Alexa to control the devices. If you were to disable the Wi-Fi on your phone, are you able to control both plugs?

 

If not, go into the device settings of the plug, and enable remote control.

 

If the one plug does work, tell Alexa to discover devices, it should then find the plug. If not, disable the Kasa skill in Alexa and re-enable it.

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