HS200's randomly go "Device Unreachable"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HS200's randomly go "Device Unreachable"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS200's randomly go "Device Unreachable"
HS200's randomly go "Device Unreachable"
2019-11-05 10:20:24
Model: HS200  
Hardware Version: V2
Firmware Version: 1.5.5

I have several HS200's around my house and every few days when i send voice commands, or try and access them through the alexa app, the device is unavailable or says its unreachable. It's not always the same switches either. I have some of them setup in groups, and I'll tell alexa to turn off a group, and 1 of the lights will stay on or will take 15+ seconds before it turns off. The signal on all of them is between -40 db and -55 db.  

 

What can i do to prevent these switches from ebing unreachable?

 

Thanks

  0      
  0      
#1
Options
1 Reply
Re:HS200's randomly go "Device Unreachable"
2019-11-05 23:35:06

@LzyPenguin 

 

If the issue happens on random switches, check the settings of the router. If you have two wireless networks named the same, make them both different or change the band not being used.

 

Find the total number of devices not just TP-Link devices that are connected to the router, and see if the router is able to handle that many.

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 1163

Replies: 1

Related Articles
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links