Schedule to "Turn On - Use a Preset" Not Working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

Schedule to "Turn On - Use a Preset" Not Working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Schedule to "Turn On - Use a Preset" Not Working
Schedule to "Turn On - Use a Preset" Not Working
2019-12-21 23:18:22
Model: HS220  
Hardware Version: V1
Firmware Version: 1.5.10

In latest iOS app v2.18.0, the ability to create a schedule on a Kasa Dimmer Switch HS220 seems to have an issue:  if you set a schedule to "Turn On - Use a Preset", and select any preset e.g. 50%, and then hit Save, it gives the error "invalid argument".  I am running the latest switch firmware, and the issue occurs every time I try to create a 

 

This only started happening when the latest iOS app v2.18.0 was released on 12/16, the prior app version worked fine when setting such a schedule.

 

Can anyone advise on this?  Thank you in advance.

  0      
  0      
#1
Options
17 Reply
Re:Schedule to "Turn On - Use a Preset" Not Working
2019-12-25 14:26:30

Update:  I just loaded the latest firmware v1.5.10, and deleted and re-installed the Kasa iOS app, and I'm still getting the same error "invalid argument" when I try to save a schedule to "Turn On - Use a Preset".  Seems like a bug somewhere, does anybody have any ideas on how to resolve tihs?  Thanks in advance.

  0  
  0  
#2
Options
Re:Schedule to "Turn On - Use a Preset" Not Working
2019-12-30 20:36:46
I am also having a problem with this. I have a new iPhone and everything is updated.
  0  
  0  
#3
Options
Re:Schedule to "Turn On - Use a Preset" Not Working
2019-12-31 01:13:05

@MadSpaniard Same thing for me.  All older switches were working fine with scheduling but just installed 3 new ones today and cannot do the preset without getting the error

  0  
  0  
#4
Options
Re:Schedule to "Turn On - Use a Preset" Not Working
2019-12-31 01:14:21

@MadSpaniard 

 

We are currently investigating potential issues with schedules.  I have forwarded this thread to the team to see if your issues are related.  I will keep you updated. 

  2  
  2  
#5
Options
Re:Schedule to "Turn On - Use a Preset" Not Working
2019-12-31 17:50:48

I'm having this same issue - my HS220 refuses to schedule a preset. I'm met with an "invalid argument" message. 

  0  
  0  
#6
Options
Re:Schedule to "Turn On - Use a Preset" Not Working
2020-01-07 17:36:58
Any updates? I installed Kasa HS220 (Firmware update 1.5.10) and it will not allow me to set schedule using a preset. It returns an error "invalid argument"
  0  
  0  
#7
Options
Re:Schedule to "Turn On - Use a Preset" Not Working
2020-01-09 00:27:50 - last edited 2020-01-09 00:28:20

@Johnsettlemyre 

 

I just got off the phone with a customer service rep she stated there Is a known bug where the presets were not compatible with iPhones.

 

does everyone in this thread have an iPhone? 

  0  
  0  
#8
Options
Re:Schedule to "Turn On - Use a Preset" Not Working
2020-01-10 16:59:12

Having the same issue on newly installed switches. Get the "invalid argument" error if I try to turn on a preset at a certain time. Yes I'm on an iphone with the latest version of iOS.

 

  0  
  0  
#9
Options
Re:Schedule to "Turn On - Use a Preset" Not Working
2020-01-12 21:02:48
  0  
  0  
#10
Options
Re:Schedule to "Turn On - Use a Preset" Not Working
2020-01-13 13:37:35

@MadSpaniard 

 

Same here. I can toggle on and off existing schedules with presets but not change them in any way or add new ones. iPhone as well. 

  0  
  0  
#11
Options

Information

Helpful: 0

Views: 2708

Replies: 17

Related Articles