Home

Forums

Stories

Knowledge Base

Smart Home Community > All Threads > Cannot establish remote control on Smart wi-fi plug mini in order to connect with Alexa

< All Threads

Cannot establish remote control on Smart wi-fi plug mini in order to connect with Alexa

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cannot establish remote control on Smart wi-fi plug mini in order to connect with Alexa

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

MarkW1

2020-10-15 02:11:18

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-10-15

Cannot establish remote control on Smart wi-fi plug mini in order to connect with Alexa

2020-10-15 02:11:18

Model: HS105

Hardware Version:

Firmware Version:

Having difficulty connecting this smart plug to Alexa. I have this plug set up on the Kasa app but it appears that the Remote Control is not enabled. Told to connect to my home Wi-Fi which I did but still did not able to enable Remote Control.

Thanks for your help

1 Reply

Tony

2020-10-15 16:26:55

Posts: 6306

Helpful: 1513

Solutions: 165

Stories: 41

Registered: 2018-11-06

Re:Cannot establish remote control on Smart wi-fi plug mini in order to connect with Alexa

2020-10-15 16:26:55

@MarkW1

Your router firewall may be blocking the plug from communicating to the cloud. Try adding the plug to the DMZ, then try enabling the remote control. Turn off the DMZ after.

MarkW1

2020-10-15 02:11:18

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-10-15

Information

Helpful: 0

Replies: 1

Cannot establish remote control on Smart wi-fi plug mini in order to connect with Alexa

Cannot establish remote control on Smart wi-fi plug mini in order to connect with Alexa

Information

Voters 0

Tags