3 way switch only turns on and off when i ask Alexa to turn ON

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3 way switch only turns on and off when i ask Alexa to turn ON

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
3 way switch only turns on and off when i ask Alexa to turn ON
3 way switch only turns on and off when i ask Alexa to turn ON
2020-11-25 16:10:41
Model: HS210  
Hardware Version:
Firmware Version:

Hello

 

I am having trouble with my 3 way switch

I have both HS210 on each end, and i have to ask Alexa to turn ON every time i want to turn OFF. When i want to turn on the light i ask her to turn ON and it works, but if i want to turn OFF and ask her to turn Off , the light stays on. I have to ask her again to turn it ON, and then it turns off.

 

Has someone had this issue before? 
Thankyou

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