HS220 V2 Constant Reboot after connected to WiFi; New Installation
Hi all,
I commented on an old thread but wanted to start a new one to see if anyone has a solution. I have 2 new HS220 dimmers. Both are exhibiting the same constant rebooting flaw. I've double checked my wiring and all connections are to the correct lines (ground, neutral, hot/line, load). I double checked neutral and ground lines are making good contact and secure with wire nut.
After a long chat session with TP-Link support, we're going to try them in a different single pole switch. Until i get to do that tomorrow, I did a factory reset. Surprisingly, the switches work just fine NOT setup to wifi. With the green/amber flash of the wifi logo in the out-of-box state, the switch and dimmer functions correctly as expected and the switches do not constantly reboot.
All goes haywire as soon as they are connected to my Wireless network. Now like many others, I have several other TP Link Kasa smart gear. I have two Smart Plugs and 4 HS220 HW Ver 1 smart dimmers. Additionally I have an indoor and outdoor TP Link Kasa Cameras. All have worked flawlessly on network.
Network is a 4 access point system, TP-Link EAP245 (3x V1 and 1x V3 HW) Wireless Access points, powered by an 8 Port TP-Link POE Switch. Router is a Netgear Nighthawk R7000P.
I saw in another thread where someone has HS220 V2 issues when connected to the same network as an LG TV. I don't have any LG but I do have 3 TCL Roku TVs.
I'm going to try to connect them to a different wireless network all together (hotspot'ed iphone) to see if it is indeed the network they're connecting to that is the issue.
If anyone has any suggestions or insights I'm game to try. House is only 2 years old so its very modern wiring.
Thanks!
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