Smart Switches Disconnecting

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Smart Switches Disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
47 Reply
Re:Smart Switches Disconnecting-Solution
2022-01-12 19:40:09 - last edited 2022-01-14 08:09:09

Hi All,

 

Update on Asus RT-AX88U

 

Today 12/01/2022 Asus realeased firmware 3.0.0.4.386.46065

Updated, did a factory reset, left defaults, even wi-fi 6 enabled and so far TP-Link switches HS110 hardware v1 and v2 are stable!

I think they fixed it :)

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#46
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Re:Smart Switches Disconnecting
2022-01-14 10:39:04

Hello @vadeltachi 

Sorry I overlooked your case, as there are smart device of a different manufacture also unstable, you may need to roll back Asus firmware with Asus support help. 

I will create a support email for you to look into that further. 

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#47
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Re:Smart Switches Disconnecting
2022-02-06 14:23:15

@Dr_Mono By "extender" do you mean a guest network on the same router or a different access point?

 

If it's the latter, then we can be surer that the Asus firmware is what's causing the issue.

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#50
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Re:Smart Switches Disconnecting
2022-02-06 14:27:41 - last edited 2022-02-06 14:31:37

@Dr_Mono Yes, I tried the same firmware upgrade, and it did not fix the solution.

 

The only thing that has partially worked is changing the Asus 2.4 "wireless mode" to "legacy" from "auto."  This apparently limits the transmit rate on 2.4 channels to no more than 54 Mpbs. 

 

One client is still disconnecting and reconnecting every few seconds. Most of the TP-Link devices are staying connected, but not all.

 

Also my Ring doorbell and Honeywell thermostats unpredictability disconnect and reconnect anywhere from 10 minutes to 12 hours, where other items stay connected until their leases expire.

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#51
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Re:Smart Switches Disconnecting
2022-02-06 14:28:21 - last edited 2022-02-06 14:31:46

@Anduvo This did not fully work for me --- see my comments above.

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#52
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Re:Smart Switches Disconnecting
2022-02-08 23:44:25

As another workaround, you can also setup another router in bridge mode broadcasting the same SSID with same password so you don't have to reconfigure your devices. On your Asus router, you'd turn off the 2.4GHz band. 

I did this with an Apple Time Capsule to serve my 2.4GHz devices, while my 5GHz devices continue to connect to my Asus router. I set up some access controls on the Time Capsule to prevent certain dual-band devices, such as my phone, from connecting to it in order to make sure they connect to the Asus router on 5GHz. 
 

Doing it this way using bridge mode, all my DHCP reservations, manual hostnames, VPN, DNS and other settings and customizations on my Asus router continue to work as expected with respect to all the devices connected on my network. 

 

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#54
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Re:Smart Switches Disconnecting
2022-02-11 02:20:46
My RT-AX88U is on Firmware Version 3.0.0.4.386_44266 I have absolutely no issues anymore with Switches disconnecting. Whatever the latest version of the router firmware was caused all the issues for me. After downgrading my router firmware to the above version I have had no issues at all over the last month. In fact, my equipment works better than it ever has now. Google Home responsiveness is the fastest it has ever been. Usually it was slow and maybe/maybe not worked. I am pleased. I made sure to disable router firmware auto upgrade and monitor random forums online to see if there is any fixes so i can go back to the latest firmware versions.
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#55
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