HS 220 Dimmer Calibration

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HS 220 Dimmer Calibration

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS 220 Dimmer Calibration
HS 220 Dimmer Calibration
2022-01-21 13:30:56
Model: HS220  
Hardware Version: V3
Firmware Version: 1.0.3

We recently installed two smart dimmer switches with LED can type lights.  We are able to brighten the lights to 100%; however, we can't get them to dim to 0... no lower than 25% regardless of how we try...manual, radial or preset.  The LED lightbulbs are dimmable so not sure what the issue is.  

 

Thanks

 

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