Downgrade KL430e Firmware

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Downgrade KL430e Firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Downgrade KL430e Firmware
Downgrade KL430e Firmware
2023-11-28 12:54:09
Model: Kasa  
Hardware Version: V2
Firmware Version: 1.0.11

My KL430e light strip wasn't responding, so I removed and re-added it to the app, which prompted a firmware update. After the update, the lighting is noticeably dimmer. Adjusting the brightness in the 70-100% range does almost nothing. Is it possible to downgrade the firmware? So frustrated, as it was very bright before the update.

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Re:Downgrade KL430e Firmware
2023-11-28 19:08:32

  @Remmert 

 

Because the firmware is pulled from an online source there is no way to functionally downgrade.  However, if you are reporting a bug our Smart Home team may be able to help.  Because it will involve our engineering and Software team please email Kasa.Support@tp-link.com with the details you are reporting.  They will need you to provide:

 

  • Model
  • Hardware Version
  • Current Firmware Version
  • Product MAC ID
  • TP-Link ID email address
  • Decription of the concern 

 

 

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